{"id":388,"date":"2024-04-03T11:29:32","date_gmt":"2024-04-03T11:29:32","guid":{"rendered":"https:\/\/modularfit.it\/?page_id=388"},"modified":"2024-10-24T20:30:46","modified_gmt":"2024-10-24T20:30:46","slug":"faq","status":"publish","type":"page","link":"https:\/\/modularfit.it\/it\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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Frequently Asked Questions <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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How do I request a quote with Modular Fit? <\/h5><\/path><\/svg><\/div>

Getting a quote for your next project is a quick and easy process. Submit your initial request in the contact module, a price quote will usually be emailed within 72 hours.
After you accept your quote, you may choose your desired project date, and we will try to accommodate this date for you. Note booking may take a few days depending on the season and availability. We appreciate your patience throughout the process.<\/p>

A few details to note<\/strong><\/h5>

When requesting a quote, an email, phone number, and address will be needed to process the request. Please submit a thorough description of the project, including links, make\/model, or size references. If the provided details are insufficient to provide a quote, a friendly representative will get back to you to gather more information.<\/p><\/div>\n <\/div>

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Why choose Modular FIT?<\/h5><\/path><\/svg><\/div>

UPFRONT – <\/strong>We offer flat-rate pricing on every booking, no hourly fees ever, and payment is only required once the job is complete.
RELIABLE –<\/strong> Our specialists are thoroughly background-checked and vetted to ensure that a real professional gets the job done correctly.
RESPONSIVE –<\/strong> Get the answers and help you need every step of the way. Contact support, and a friendly agent will promptly be available.<\/p>

When you schedule your service with Modular Fit, you can rest assured you’ll receive a complete set of benefits such as:<\/p>

  • Flat rate, no hourly fees<\/li>
  • Fully equipped professional(s)<\/li>
  • Workmanship Guarantee<\/li><\/ul>

    We communicate effectively where you would like it placed and thoroughly clean the work area (trash\/boxes brought to the disposal room).<\/p><\/div>\n <\/div>

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    What is the booking policy?<\/h5><\/path><\/svg><\/div>

    Scheduling Policy:<\/strong> For cancellations under 48 hours before the appointment, you may be charged a late fee of 50% of the invoice. You may be charged the full invoice for no-shows and cancellations under 24 hours. We only accept rescheduling more than 72 hours before the appointment date\/time. If you reschedule the appointment on short notice, you may incur an extra charge. If you decide to cancel your appointment after a rescheduling, you will be immediately charged 50% of the total invoice amount. Otherwise, a full refund of the service payment will be issued to the original payment form if paid in advance. Rescheduling\/Cancellation due to a specialist fault will not incur a fee.<\/p>


    Assembly Policy:<\/strong>\u00a0There may be an extra added charge with your acknowledgment for more complicated furniture pieces. All parts (boxes) being assembled must be at least 10 feet from the installation area before the specialists arrive\u00a0unless a moving fee\/charge is added. Trash removal\/haul away of unwanted items is not included.
    Leveling\/Site Preparation Policy<\/strong>:\u00a0The ground must be leveled and is required prior to the scheduled appointment. The team\/specialists are not responsible for ground leveling or preparation. Products (gazebos, playsets, etc.) cannot be adjusted for an unleveled surface. You understand and agree that the product will be leveled and squared, as best as possible, based on the ground it’s installed on.<\/p>

    Trash Removal Policy:<\/strong>\u00a0Trash removal\/haul away of unwanted items is not included.<\/p>

    Workmanship Guarantee Policy:<\/strong>\u00a0This guarantee covers wrongly installed items and unfulfilled service due to the team’s negligence. The workmanship guarantee is not valid for damages or missing parts due to the failure of the manufacturer, delivery, or client. The same service team\/specialist(s) must return to assess and rectify all installation issues. All issues MUST be reported to us within 48 hours from the original appointment date. If reported after 48 hours, we will not be held responsible for the issues.<\/p>


    If you have any questions please don’t hesitate to contact us at info@modularfit.it<\/p><\/div>\n <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

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